Delivery

Orders are dispatched Monday to Friday, excluding public holidays. Estimated delivery time is 3-5 working days. If delivery is not possible within this time frame we will endeavour to notify you by email.

We use Royal Mail and Evri for our delivery service. We currently only ship to the United Kingdom. If you would like to purchase from us but live outside the UK, please contact us at info@wearmybaby.co.uk

At checkout please check that you have given us your correct delivery address. We are not responsible for the loss of incorrectly addressed parcels, and will not refund you for any items if an inaccurate delivery address has been submitted.

Collections

You are welcome to collect your items from us during store opening hours. All in stock items will be ready for collection the next day.

If you require an item urgently please let us know in the ‘Order Notes’ box at checkout and we will do our best to have your order ready for collection the same day. Please note this cannot be guaranteed. You will be notified via email as to when your item will be ready for collection, collection times, and our full address.

Returns

We hope that you will love your purchase from Wear My Baby, but we understand that you may wish to return your item(s).

FOR ITEMS PURCHASED ON OR AFTER 17.01.2024, RETURNS PERIOD IS 14 DAYS FROM DATE OF PURCHASE. SEE BELOW FOR DETAILS. For items purchased before 17.01.2024, returns period is 30 days from date of purchase.

If you wish to return an item that you have purchased online, please inform us via email at info@wearmybaby.co.uk

We can only accept returned items that are unused and in their original as new condition. Items must be in their original intact packaging, with all tags, labels and instruction manuals undamaged.  We cannot refund items that have been worn or washed. Returned items must be in fully resalable condition.

You are responsible for the cost of return postage. We suggest that you use a tracked, insured service, as items remain your responsibility until they are in our possession.

Once we have received the returned item, we will send you a full refund for the purchase price of the item(s) within 7 days of receiving the item(s) back. We will refund to the credit/debit card or PayPal account that you used for the original purchase.

We do not refund additional shipping fees, in cases where you have chosen an express or premium delivery service.

International Import Duties & Taxes 

Buyers are responsible for all import duties and taxes that may be added. These fees, if applicable, will have to be paid by the buyer when the item is delivered or received at the post office.

Faulty items

In the unlikely event that an item you purchase from us is faulty, you can return it to us.

You must notify us in writing by email to info@wearmybaby.co.uk within 48 hours of receiving it, stating that the goods are faulty.  We will then send instructions on how to return faulty goods to us.

All goods must be returned to us in a satisfactory condition. Please note we will not be able to refund items that have been damaged due to misuse.

Please do not post faulty goods back to us without contacting us first, as we will be unable to refund postage costs. We do not refund additional shipping fees, in cases where you have chosen an express or premium delivery service.

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