Delivery and Dispatch
Standard delivery time for UK addresses is 3-5 working days.
Most items are shipped from London using Evri or Royal Mail.
We used DPD, UPS and DHL for a small number of orders, where the fastest available option is to ship directly from warehouses in the UK and EU. In these instances, no additional customs charges will be due.
We'll always do our best to get your items to you as soon as we can, but please be aware that delivery times may occasionally be subject to local delays, depending on your local delivery service.
We are able to fast track some UK orders for delivery in 1-2 working days, depending on stock and availability. Fast track delivery cost start from £4.95, depending on the size/weight of the items and the postal service(s) available.
If you're in a hurry for your item, please live chat with us below, call us on 0345 222 9004 (10am-5pm Tues to Sat) or info@wearmybaby.co.uk.
Most orders are packed and dispatched by the team in London.
A small number of orders are dispatched from warehouses in UK and Europe, with DPD, DHL or UPS. The estimated delivery time for all orders is 3-5 working days.
We will let you know in case of any known delays: our priority is getting your purchase to you as soon as we can.
Shipping time to addresses outside of the mainland UK is 7-28 working days.
If you would like to purchase from a country to which we do not currently deliver, please contact us at info@wearmybaby.co.uk
Customs fees, import duties and taxes vary by country and product. Calculation and payment of these charges are the sole responsibility of the buyer.
At checkout please check that you have given us your correct delivery address. We are not responsible for the loss of incorrectly addressed parcels, and will not refund you for any items if an inaccurate delivery address has been submitted.
We offer a free 15min video fit check with every baby carrier purchase, to make sure you're set up safely and comfortably. This can be redeemed at at time. Simply WhatsApp video call the team on 07984 377 871, 10am-5pm,Monday to Thursday. Please have your order number ready to give us.
If the team is busy with other parents and can't pick up right away, please try again later or leave us a message and we'll call you back as soon as we're available.
We don't book these calls in advance, as babies don't tend to stick to diaries!