Delivery and Dispatch
Delivery time for UK addresses is 3-5 working days. We use My Hermes and Royal Mail for most orders. We used DPD, UPS and DHL for a small number of orders.
We'll always do our best to get your items to you as soon as we can, but please be aware that delivery times may occasionally be subject to local delays, depending on your local delivery service.
We are able to fast track some UK orders for delivery in 1-2 working days, depending on stock and availability. Fast track delivery cost is £6.95.
If you're in a hurry for your item, please live chat with us below, call us on 0345 222 9004 (10am-5pm Tues to Sat) or firstname.lastname@example.org.
Most orders are packed and dispatched by the team at our London Store.
A small number of orders are dispatched from warehouses in UK and Europe, with DPD, DHL or UPS. The estimated delivery time for all orders is 3-5 working days.
We will let you know in case of any known delays: our priority is getting your purchase to you as soon as we can.
Shipping time to addresses outside of the mainland UK is 7-28 working days.
If you would like to purchase from a country to which we do not currently deliver, please contact us at email@example.com
Customs fees, import duties and taxes vary by country and product. Calculation and payment of these charges are the sole responsibility of the buyer.
You are welcome to collect your items from us at the Wear My Baby Boutique, 58 Upper Tooting Road, London, SW17 7PB. We are open 10am-5pm, Tuesday to Saturday.
If you require an item urgently, please let us know in the ‘Order Notes’ box at checkout and we will do our best to have your order ready for collection the same day. Please note this cannot be guaranteed. You will be notified via email as to when your item will be ready for collection.
At checkout please check that you have given us your correct delivery address. We are not responsible for the loss of incorrectly addressed parcels, and will not refund you for any items if an inaccurate delivery address has been submitted.
We offer a free 15min video fit check with every baby carrier purchase, to make sure you're set up safely and comfortably. This can be redeemed at at time. Simply WhatsApp video call the team on 07984 377 871, 10am-5pm Tuesday to Saturday. Please have your order number ready to give us.
If the team is busy with other parents and can't pick up right away, please try again later or leave us a message and we'll call you back as soon as we're available.
We don't book these calls in advance, as babies don't tend to stick to diaries!